Privacy Policy

Privacy Policy

Privacy Policy

Introduction

At Le Madina, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or our services.


Information We Collect

We may collect and process the following types of data:

  • Identification information: Name, email address, phone number, etc.

  • Booking details: Information related to your room or two-wheel rental reservations.

  • Financial information: Payment details and billing information.

  • Technical information: IP address, browser type, pages visited on our website.

  • Communication data: Your communications with us, including emails and messages sent through our contact form.


How We Use Your Information

We use the collected information to:

  • Process your bookings and provide the requested services.

  • Improve our website and services.

  • Send you marketing communications and special offers, subject to your consent.

  • Respond to your questions and requests.

  • Ensure the security and protection of our website and services.


Sharing Your Information

We do not sell, trade, or transfer your personally identifiable information to third parties without your consent, except in the following cases:

  • Service providers: Trusted third parties who help us operate our website and deliver our services, provided they agree to keep this information confidential.

  • Legal obligations: When disclosure is necessary to comply with the law, protect our rights, or respond to legal proceedings.


Information Security

We implement a variety of security measures to protect your personal information. This includes technical and organizational protections against unauthorized access, alteration, disclosure, or destruction of data.


Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: You may request a copy of the information we hold about you.

  • Right to rectification: You may request correction of inaccurate or incomplete information.

  • Right to erasure: You may request the deletion of your personal data.

  • Right to restrict processing: You may request that we limit the processing of your data.

  • Right to object: You may object to the processing of your personal data.

  • Right to data portability: You may request that your data be transferred to another data controller.

To exercise these rights, please contact us at: contact@lemadina.com


Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to collect standard visitor information and browsing behavior.
For more information about our use of cookies and how to manage them, please refer to our Cookie Policy.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this page regularly to stay informed about how we protect your privacy.


Contact

For any questions or concerns regarding this Privacy Policy, please contact us:

  • Email: contact@lemadina.com

  • Address: 08 rue Hibiscus, 97615 Pamandzi, Mayotte

  • Phone: (+262) 639 09 42 80

 

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